Dr Moujaes & Dr Mannan's Practice
Welcome to our surgery website where we hope you will quickly benefit from a user friendly layout and a wealth of information about our healthcare services. Find out when we’re open and what to do when we’re not, all from the comfort of your own home.
Please note that all calls are now recorded for quality control and training purposes.
Our reception staff are now trained Care Navigators
Care Navigators will ask for brief details before booking you an appointment.
Care Navigators are not being intrusive and are bound by the same rules of confidentiality as clinicians.
They are doing their job as requested by our GPs in order to offer a more streamlined and efficient service for you.
Care Quality Commission
The Surgery was visited by the Care Quality Commission on 21st January 2016. We are pleased to be able to report that they rated our service as good. To find further information and the full report please click here: Care Quality Commission
We are now able to register patients for online access.
We require all patients who wish to use the service to bring in two forms of ID to sign up. This is for security reasons as you will need to be given a new password for the new system.
This service can be accessed via http://www.patient.co.uk
Common Childhood Illnesses & Well-being
The Common Childhood Illnesses booklet is a comprehensive resource that provides advice and guidance on how to safely manage common childhood illnesses and when and where to seek support and help from health services.
The booklet is a guide for parents and carers of children and has been developed in conjunction with Lancashire County Council to incorporate local messages and contact details. It is also part of a wider NHS East Lancashire Clinical Commissioning Group (CCG) strategy to reduce hospital attendances and admissions for paediatric patients.
Click the front cover below to access the online booklet. Further information can be found on their website at http://eastlancsccg.nhs.uk/ci/
Further Education Meningitis C booster
If you are aged 17-25 and will be attending Further Education you are eligible for a Meningitis C booster vaccination. Please contact reception to arrange this.
Eligible patients are those who:
- Are attending university/further education for the first time
- Are aged from 17-25 inclusive at any time during the period 1st April 2014 to 31st March 2015
- Have not previously had any Meningitis C vaccinations since aged ten
Health and Happiness
Our team are dedicated to your continued good health and approach your care with professionalism, discretion and friendliness. You can count on a warm welcome from everyone involved here at the practice.
If you're becoming increasingly forgetful, particularly if you're over the age of 65, it may be a good idea to talk to your GP about the early signs of dementia. Further information can be accessed via our website or the NHS website
The Dementia Action Alliance are the alliance for organisations across England to connect, share best practice and take action on dementia. Further information can be found on their website http://www.dementiaaction.org.uk/
Patient Participation Group
The patient participation group (PPG) meets every 3 months for 1 hour on a Tuesday evening to discuss how the practice is meeting the needs of its patients. Our Chair is Keith Pilkington and our Vice Chair/Secretary is Li San Tang. Our group is equally represented by male and female members and has an age range from 18-68 including occupations from student, employed, housewife and retired.
Currently the PPG is full and we are not seeking new members at present.
The PPG can be contacted via email on firstname.lastname@example.org or suggestions can be left in the suggestions box at reception. If you would like to receive information about the group in the form of minutes of meetings which are held 4 times a year and newsletters please send an email to email@example.com
Health & Social Care Information Centre data collection
The Health and Social Care Information Centre will be collecting data from patient records via a secure system. The information will be used to plan and improve NHS services for all patients. Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system by them so that your identity is protected. This will allow the HSCIC to compare the care you receive in one area against the care you receive in another to see what has worked best.
The data extracted from GP systems includes family history, vaccinations, diagnoses, referrals, biological values (such as blood pressure, BMI and Cholesterol) and all NHS prescriptions.
Sharing the information will help to
- Find more effective ways of preventing, treating and managing illnesses
- Guide local decisions about changes that are needed to respond to the needs of local patients
- Support public health by anticipating risks of particular diseases and conditions, and help us take action to prevent problems
- Improve the public's understanding of the outcomes of care, giving them confidence in health and care services
- Guide decisions about how to manage NHS resources fairly so that they can best support the treatment and management of illness for the benefit of patients
Your data will be handled in accordance to the law, national guidance and best practice. Only the minimum data will be extracted. Sometimes information will be released to approved researchers, if this is allowed there will be strict rules in place to protect your privacy.
Do you have a choice?
Yes. You have the right to prevent confidential information about you from being shared or used for any purpose other than providing your care, except in special circumstances. If you do not want information that identifies you to be shared outside your GP practice, please let us know and we can make a note on your records to prevent this.
If you are happy to have your data collected then you do not need to do anything.
The ground floor is designed to allow access to a consultation room and toilet. If you are unable to enter via the front door contact reception on 01706 215 208 and they will open the gates to access the rear ramp entrance.
If any patient registered with The Surgery has a disability, impairment or sensory loss we are able to offer you information that you can better access or understand, so that you can receive the necessary help you need. Please make a clinician or receptionist aware so we can update our records.
(Site updated 15/02/2018)