To book please call us on 01706 253 700 (please note all calls are recorded).
We will do our best to give you an appointment with the doctor or nurse of your choice. If you wish to see a particular clinician please let us know and we will note it in your record.
You can also book online via MyGP. We require all patients who wish to sign up for this service to bring in two forms of ID , one of which should have a photograph of you. This is for security reasons as you will need to be given a password to access the system. The NHS app also allows you to verify you identity using your passport or driving licence without you needing to bring these documents into the practice.
If you require advice, ring our reception. We can arrange for a doctor or nurse to speak to you when they are free.
We are a Training practice. We train doctors intending to become GPs and Consultants. The process will sometimes involve consultations which are video recorded or where a trainee and trainer are present. In this case your permission will always be requested.
We are also involved in the teaching of undergraduate Medical, Nursing and Physician Associate students from Manchester University and UCLAN.
Whilst we encourage our patients to come to the surgery, where we have the proper equipment and facilities available, we do appreciate this is not always possible. In this respect, if you do need a home visit, you can help us by calling reception before 10:00am on 01706 253 700.
You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed, he/she may ring you to see if the matter can be managed over the phone first. Please bear this in mind and be prepared to provide suitable details to enable the doctor to schedule house calls.
You can also be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.
Cancel an Appointment
It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays). You can also text to cancel your appointment.
Text Reminder Service
We have a texting service which allows you to receive confirmation and reminders about your appointments.
To have this service you will need to register by completing a consent form.
Please remember to update your contact details with us when you change address, telephone numbers and email address.
More GP Appointments for East Lancashire Residents
An innovative scheme known as extended GP access has been launched in East Lancashire to increase the number of GP appointments available to patients in the area.
Every GP practice in each area of East Lancashire will be involved in the new extended GP access system. NHS East Lancashire has commissioned a local group of GPs working across the whole of East Lancashire called the EU Federation of GPs to introduce the scheme in each area.
The extended GP access scheme means that patients can make an appointment by telephone or face to face with their GP practice to see a GP or practice nurse, from 6.30 pm to 8.30 pm at night on week days and from 10 am to 4 pm on a Saturday and Sunday. The system has been set up by local GPs working collectively to improve access to GP and practice nurse services. The appointments available in these extra weekday and weekend hours are in addition to the usual GP surgery opening hours from 8 am to 6.30 pm.
The GPs will be able to access the full medical record and history to enable a thorough assessment and course of treatment. It also means that the patients record will be updated which will provide continuity of care. Appointments are being made for GP and nurse consultations from extended GP access hubs in Burnley, Hyndburn and Pendle. Rossendale and Ribblesdale will follow.
- Burnley – St Peters via Burnley Group Practice
- Hyndburn – Peel House Medical Centre
- Pendle – Yarnspinners via Reedyford Practice
- Rossendale – Haslingden Health Centre via Dr Mackenzie & Partners
Ribble Valley – currently patients can access any of the other areas with a local site anticipated to go live by the 1st November