New Patients

Register as New Patient

Please Note: New patients will be expected to agree to our controlled drugs policy.

We welcome new patients from the town and surrounding area, please take a look at our practice boundary map.

For a larger version of our area map please click on the image opposite.

Registering with us is simple, you can download and complete the forms from our website or register directly online via the following link

Providing as much information as possible on the health questions will provide useful information whilst we wait for your medical records to arrive from your previous doctor.

Please be advised we currently accept registrations from anywhere within England. However, home visits are only available to patients living within the practice inner boundary.

All new patients are offered a health check with a member of the healthcare team to ensure that any required tests are up to date and that we have an accurate note of any repeat medication you may be taking.

Medical treatment is available from the date of registration. Please contact reception for further information.

Please Note

  1. The easiest way to register is using the online link
  2. A staff member will contact you once you have submitted the new patient registration form within 5 working days.
  3. If your registration is accepted you will then be asked to complete a medical questionnaire and agree to our controlled drug policy.
  4. For out of area patients please also complete the OOA form. Out of area registration - New Patient.docx

Temporary Patient Registrations

If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.

You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.

To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.

Named Accountable GP

As part of the commitment to more personalised healthcare for patients, NHS Employers and the General Practitioners Committee of the British Medical Association have agreed that all patients will have a named accountable GP

  • Hazelvalley Family Practice will ensure that there is a named accountable GP assigned to each patient
  • New patients will be allocated a GP at the time of registration

Your named accountable GP will be the same as your registered GP however this does not affect your ability to see any GP of your choice as you currently do.

You do not need to take any further action, but if you have any questions, or wish to discuss this further with us, please contact us on 01706 253700.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages:

england English Iran Farsi Urdu Urdu
albania Albanian Bengali Bengali india Hindi
egypt Arabic Croatian Croatian lithuania Lithuanian
bulgaria Bulgarian Punjabi Punjabi poland Polish
china Chinese (Cantonese) Somali Somali portugal Portuguese
china Chinese (Mandarin) Gujerati Gujerati spain Spanish
russia Russian Turkish Turkish French French

Disabled Patient Facilities

The ground floor is designed to allow access to a consultation room and toilet.  If you are unable to enter via the front door contact reception on 01706 335353 and they will open the gates to access the rear ramp entrance.

If any patient registered with the practice has a disability, impairment or sensory loss we are able to offer you information that you can better access or understand, so that you can receive the necessary help you need.  Please make a clinician or receptionist aware so we can update our records.