Prescriptions

💊 Ordering Repeat Prescriptions: Convenient Options for You

If you’re on long-term medication, we offer several easy ways to order your repeat prescriptions:

📬 By Post – Send us your repeat slip with a stamped, self-addressed envelope if you’d like us to post it back to you.

📧 By Email – Email your request to hazelvalley.prescriptions@nhs.net.

📥 In Person – Drop your repeat slip at reception or place it in the designated prescription box.

🏪 Via Your Pharmacy – Some local pharmacies offer a collection service. Enquire at your preferred pharmacy to see if they can help.

🌐 Online – Use the link at the top of this page to order online. To sign up for this service, you’ll need to visit reception in person.

📲 EPS (Electronic Prescription Service):PS, we can send prescriptions directly to your pharmacy of choice instantly. To get started, discuss this with your preferred pharmacy.

🚫 Please Note: We do not accept prescription requests over the telephone.

⏳ Processing Time
Allow two full working days for prescriptions to be processed, and remember to account for weekends and bank holidays.

💊 Annual Medication Reviews: Keeping You Safe and Well

If you're on repeat medication, your prescription will be reviewed in person or remotely at least once a year by a doctor, nurse practitioner, pharmacist, or practice nurse. This ensures your medications remain effective and appropriate for your health needs. 🩺

📄 How Will You Know?
A notification will appear on your repeat slip to remind you when your review is due.

📅 Book Your Appointment
To avoid any delays in receiving future prescriptions, please ensure you book an appropriate appointment as soon as you’re notified.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at here

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.

As a result of local and national strategies please be aware that we will be limiting prescriptions of Over The Counter (OTC) medicines for minor ailments.

This means that instead of receiving prescriptions for short term conditions (e.g. for paracetamol or ibuprofen), patients will be encouraged to self care and buy these from their own local Pharmacy or Supermarket.

East Lancs Clinical Commissioning Group - CCG (CCGs are clinically led statutory bodies responsible for the planning and Commissioning of health care services for their local area) have provided the following document on information regarding:

- Self-care

- Pharmacy first

- Medicine cabinet essentials: what should you have in your medicines cabinet?

Click here to view the East Lancs CCG Self Care Web Page

Please note that:

• There are no plans to limit Over The Counter (OTC) medicines for people with long-term health conditions.
• GPs will be able to prescribe in circumstances of clinical need.
• If symptoms persist, please book a GP appointment